Conflict resolution and the inner dialogue: predetermined assumptions and psychological barriers

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Authors

Yates, Donna

Issue Date

2004

Type

Capstone

Language

en

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Psychology

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The process of thinking and how these thoughts may or may not change along with what motivates us to move beyond our psychological barriers are the discussion topics of this study. Our decision making capabilities are based on our experience, our beliefs and attitudes and most importantly on our perceptions. The focus of this study is on how our inner thoughts affect how we resolve conflict with others. This study consists of interviews with six people who have successfully resolved conflict. These interviews reveal the participant's experience and internal dialogue before engaging and being involved in resolution. The result from this study identifies what thoughts changed and how they changed.

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