The Influence of Fatigue and Work Productivity Among Social Workers: A Quantitative Analysis

cityu.schoolDivision of Arts and Sciences
cityu.siteVancouver, BC
cityu.site.countryCanada
dc.contributor.authorDarkazalli, Magda
dc.date.accessioned2016-07-07T22:00:14Z
dc.date.available2016-07-07T22:00:14Z
dc.date.issued2012
dc.description.abstractThis study investigated the effects of secondary traumatic stress disorder (STSD) or compassion fatigue (CF) on work productivity among social workers (SW) employed for the provincial government of British Columbia. Ninety-seven participants completed a short demographics survey, in addition to two published scales, Professional Quality of Life Scale (ProQOL) and the Health and Work Questionnaire (HWQ). Results demonstrated perceived positive supervisory support increases work satisfaction and productivity, whereas perceived negative supervisory support may decrease work satisfaction and productivity. Participants who experienced childhood trauma showed significant results with STSD/CF scores than those who did not experience childhood trauma. The result suggest that fatigue such as STSD/CF and burnout can impact work productivity and job satisfaction, especially if there is a negative perception of supervisory and colleague support and previous history of trauma.
dc.identifier.urihttp://hdl.handle.net/20.500.11803/294
dc.language.isoen
dc.publisher.institutionCity University of Seattle (CityU)
dc.subjectcompassion fatigue
dc.subjectsocial workers
dc.titleThe Influence of Fatigue and Work Productivity Among Social Workers: A Quantitative Analysis
dc.typeThesis
thesis.degree.disciplineCounseling
thesis.degree.grantorCity University of Seattle (CityU)
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts
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