Group dynamics in virtual teams
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Authors
Huddleston, Cheryl
Issue Date
2001
Type
Capstone
Language
en
Keywords
Psychology
Alternative Title
Abstract
This ethnographic study describes and analyzes the relational aspects of team members during the implementation of a virtual (computer-based) team-development process. Information for the study was obtained through a literature review and computer-based fieldwork.
The explosive growth of the Internet has contributed to its increasing popularity as a medium to facilitate distance learning, electronic messaging (e-mail), and community building. In recent years, the focus has shifted to managing and organizing virtual teams whose members are geographically dispersed across remote locations. In the discussion of virtual teams, it is the support technology that usually gets most of the attention; nevertheless, what truly drives virtual teams are the people—team members and team leaders. Virtual teams can be an effective way to connect team members across time and distance if certain group dynamics are addressed; specifically, developing a clear vision and mission statement, establishing accountability, and creating a sense of community.
Although virtual teams will become more commonplace in this new millennium, their presence will continue to challenge companies to view them as productive as traditional teams. It is recommended that additional research be done to determine specific tools and strategies that leaders and organizations will need in order to develop and maintain productive virtual teams.