The Impact of Information Services on Student Retention

cityu.siteSeattle
cityu.site.countryUnited States
dc.contributor.authorMara, Mary
dc.date.accessioned2016-12-05T21:13:29Z
dc.date.available2016-12-05T21:13:29Z
dc.date.issued2016
dc.description.abstractUniversities, including support departments such as the library, are increasingly called on by the government, accreditation, and professional organizations to provide data demonstrating impact on education outcomes such as student retention. While modern, digital libraries serving nontraditional students distributed across locations are rarely touched on in retention research, qualitative and quantitative data can be combined to portray activities that increase student engagement, a major factor identified as a positive influence for student retention. City University of Seattle's Library & Learning Resource Center has adopted a framework for gathering and analyzing student engagement data organized by the categories of library facilities, library collection, library instruction, and library people. This framework is effective in communicating the depth and range of resources and services library staff deliver to key stakeholders.
dc.identifier.urihttp://hdl.handle.net/20.500.11803/609
dc.language.isoen
dc.publisherCreateSpace
dc.publisher.institutionCity University of Seattle (CityU)
dc.relation.ispartofSupporting the Success of Adult and Online Students
dc.relation.ispartofseriesProven practices in higher education;
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States
dc.rightsopenAccess
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.subjectimpact of library resources and services on student retention
dc.subjectstudent engagement data gathering
dc.subjectlibrary resources and services assessment
dc.subject.lcshLibraries and students
dc.subject.lcshLibrary orientation for college students
dc.subject.lcshInformation literacy--Study and teaching (Higher)--Evaluation.
dc.subject.lcshDropouts--Prevention
dc.titleThe Impact of Information Services on Student Retention
dc.typeBook Chapter
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