Doing Shelter Support Work: on Burnout and Sustainability

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cityu.schoolDivision of Arts and Sciences
cityu.siteVancouver, BC
cityu.site.countryCanada
dc.contributor.authorDodd, Jacqualynn
dc.date.accessioned2016-06-20T17:30:10Z
dc.date.available2016-06-20T17:30:10Z
dc.date.issued2013-11-15
dc.description.abstractThis work is a combination of research on the construct of job ‘burnout' as it has been established in the literature with the writer's lived experience of doing frontline shelter support work. I ask about and seek to contribute to the discussion on how frontline shelter support staff can sustain themselves in an organizational context, and where organizational responsibility lies in terms of sustaining frontline shelter staff. I suggest that the organizational development of communities of support among frontline staff and supervisory staff can create a shift in organizational culture, contributing to job satisfaction and increased employee well-being. This work could be of interest to shelter support workers, nonprofit organizations responsible for running shelters for individuals experiencing homelessness, and helping professionals who support frontline shelter support staff.
dc.identifier.urihttp://hdl.handle.net/20.500.11803/210
dc.language.isoen
dc.publisher.institutionCity University of Seattle (CityU)
dc.subjecthomeless shelters
dc.subjecthomeless shelter staff
dc.titleDoing Shelter Support Work: on Burnout and Sustainability
dc.typeThesis
thesis.degree.disciplineCounseling
thesis.degree.grantorCity University of Seattle (CityU)
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts
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