Managing strategy, planning, and innovation [case study: energy development corporation]
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Authors
Mendoza, Maria Monette C.
Issue Date
2014
Type
Capstone
Language
en
Keywords
Business administration
Alternative Title
Abstract
I believe that by establishing a baseline for measuring SCM'S effectiveness in meeting the needs of the customers, it will enable alignment with customer's objectives through a company-wide supply chain survey. Value drivers are to identify areas of opportunities to increase SCM's efficiency and reliability, to bridge the communication gap between SCM employees and customers and to serve as input to the development of SCM's functional strategy. Customer's surveys help the SCM functions understand the needs and requirements of their constituents, provide information on how effectively the functional organization is meeting their stakeholders' needs, establish a baseline for developing the appropriate functional transformation strategy and associated delivery service model and identify roles/services that stakeholders desire from the functional organization and improve communication between the function and its customers.