A Comprehensive Exploration of Challenges Coping Strategies and Organizational Dynamics among IT Teleworkers in the Remote Work Landscape
A Comprehensive Exploration of Challenges Coping Strategies and Organizational Dynamics among IT Teleworkers in the Remote Work Landscape
No Thumbnail Available
Issue Date
2025-10
Authors
DAVIS, GYASI
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
This qualitative case study examined the effects of technology-induced microbreaks on the well-being, productivity, and job satisfaction of remote IT workers. While telework is increasingly common in the IT sector, little is known about how brief, often unintentional digital pauses—such as checking emails or notifications—impact performance and health. Semi-structured interviews were conducted with 21 IT professionals from varied roles and organizations. This study explored four core research questions: the challenges teleworkers face with technology-induced microbreaks, the opportunities these breaks present, how organizations identify and address their harmful impacts, and the advantages organizations may gain from implementing supportive microbreak policies. Thematic analysis, guided by four research questions, explored: (1) challenges faced by teleworkers, (2) perceived benefits of microbreaks, (3) organizational strategies to reduce harm, and (4) policy implications for their integration into remote work. Results showed that unregulated microbreaks can disrupt focus, fragment workflow, and contribute to cognitive fatigue, reducing productivity. In contrast, intentional microbreaks were associated with enhanced mental clarity, creativity, and emotional resilience. Organizational culture, leadership, and policy support were critical in determining whether microbreaks functioned as helpful or harmful. The findings align with the Job Demands-Resources model and digital wellness frameworks, offering actionable recommendations for structured microbreak use. This research concludes that the impact of microbreaks depends on context, intent, and organizational support, and recommends further investigation across industries, cultures, and job types.
Description
Keywords
Digital Distractions , Nomophobia , Microbreaks , Business, Engineering, Science, & Technological Innovation