Mind the Gaps: An Online Learning Center’s Needs Assessment

dc.contributor.author	Hussey, Heather
dc.contributor.author	Lehan, Tara
dc.contributor.author	Babcock, Ashley
dc.date.accessioned	2025-04-05T17:43:05Z
dc.date.available	2025-04-05T17:43:05Z
dc.date.issued	2019
dc.description	Babcock, A., Lehan, T., & Hussey, H. D. (2019). Mind the Gaps: An Online Learning Center's Needs Assessment. Learning Assistance Review, 24(1), 27-58.
dc.description.abstract	A needs assessment was conducted at a learning center at one completely online institution to understand administrator, faculty, and student perceptions of the center’s services and resources to uncover gaps between the current state and intended outcomes (personalized support, clarity of services, and shared accountability for student success). Through gap analysis, findings suggested that there is a need to empower students through personalized support, prevent struggling students from feeling overwhelmed, and direct students to specific services and resources based on their unique needs. Next steps and implications for future research are discussed.
dc.identifier.uri	https://hdl.handle.net/20.500.11803/3122
dc.language.iso	en
dc.publisher.institution	National University (NU)
dc.subject	Cause Research Institute
dc.subject	Student Success Science
dc.subject	Educational Leadership & Learning Lifelong
dc.title	Mind the Gaps: An Online Learning Center’s Needs Assessment
dc.type	Article

Now showing 1 - 1 of 1