Chapter 8: A guide for qualitative researchers using Large Language Models with representative examples using ChatGPT

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Authors

Armstrong, Ann

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2025-01

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Book Chapter

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en

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Artifiicial Intelligence , Artificial Intelligence in Qualitative Research , ChatGPT in Qualitative Research , ChatGPT , AI in Qualitative Research , AI , Student Success Science , Business, Engineering, Science, & Technological Innovation , Educational Leadership & Learning Lifelong , Healthcare Innovation & Delivery , Workforce Development Needs & Industry Alignment

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Abstract

On November 30, 2022, ChatGPT, an AI chatbot, was released to the public, transforming an enigmatic tool into accessible software as a service. This sparked immediate debates among academicians about AI’s impact on various facets of society, including academia, technology, economics, politics, and the environment. As discussions continue, AI is anticipated to significantly influence 21st-century life. Current literature on AI often emphasizes ethics, trust, bias, fairness, diversity, equity, inclusion, and privacy, yet lacks guidelines for qualitative researchers using AI in studies. This chapter, using ChatGPT as a representative of various Large Language Model (LLM) tools, outlines a framework for integrating AI into qualitative research, divided into six phases. These phases cover skills in questioning AI, understanding biases, transparency in AI use, problem-based research, shaping research purposes, and employing AI for data collection and analysis. Examples and transparency regarding ChatGPT's role in the chapter's creation are provided, offering both theoretical and practical guidance for qualitative researchers.

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Armstrong, A. & Gale, A. J. (2025). Chapter 8. A guide for qualitative researchers using Large Language Models with representative examples using ChatGPT. In C.A. Prokopis (Ed.), Artificial Intelligence (AI) in social research. United Kingdom: CABI https://www.cabidigitallibrary.org/doi/10.1079/9781800626607.0000

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