Orchestrating Internal Communication Information Sharing in the 21" Century Museum
Orchestrating Internal Communication Information Sharing in the 21" Century Museum
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Issue Date
2015
Authors
Oligmueller, Jonathan Lawrence
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Abstract
To bring this business sensibility to museums, I decided to conduct my own research on the subject of internal communications. For this project, the main question is how are museums using internal communications to impact their organizations? For the purposes of this paper, the information being discussed are messages that management or employees need to disseminate, not an exploration of the process of developing messages through decision making or other workflows. To answer this question and to understand internal communications in relation to museums, I conducted a literature review, interviews, and case study at a well-documented museum.