The Impact of Cultural and Emotional Intelligence On Corporate Board Governance

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Authors

Minter, Karl

Issue Date

2026-02

Type

Dissertation

Language

en

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Business, Engineering, Science, & Technological Innovation , Emotional Intelligence , Cultural Intelligence , Corporate Board Governance and Performance , Decision-Making

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Abstract

This study synthesizes research on the Influence of Cultural Intelligence (CQ) and Emotional Intelligence (EI) on corporate board governance to address gaps in understanding their combined effects on governance processes in culturally diverse boardrooms. The problem to be addressed in this study is the influence of CQ and EI and their antecedents on corporate board governance, strategic decision-making, and organizational performance. The purpose of this qualitative phenomenological study is to investigate the relationship between the following factors: (a) CQ and EI within the context of corporate board governance, (b) strategic decision-making, and (c) organizational performance. Multinational Corporations (MNCs) face challenges due to the lack of a unified framework that holistically addresses CQ and EI, impacting board decision-making, organizational performance, and innovation in a multidimensional, multicultural business environment. Data was drawn from experiential survey responses collected via Qualtrics Research Analytics from 68 C-level executives. The research questions assessed current knowledge of CQ and EI, benchmarked relevant theoretical frameworks (EI, CQ, and Global Mindset), identified mechanisms influencing communication and conflict resolution, compared their impacts on leadership effectiveness, and analyzed methodological approaches. Findings indicate that CQ and EI jointly enhance decision quality, inclusive communication, and conflict management, with CQ particularly important for cultural adaptability, while EI is critical for emotional regulation under uncertainty. Recommendations: future qualitative and quantitative studies should conduct multidimensional, culturally nuanced research to examine a holistic application of CQ and EI in corporate board governance. This also suggests the need for a unified framework to strengthen theoretical theory, guide practical applications, and provide training in a global business environment.

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